MAN Germany

Welcome to the
MAN Customer Center

Overview of the MAN Customer Center

Vehicle collection becomes an experience at the MAN Customer Center

Wir möchten Ihre Fahrzeugübergabe für Sie zu einer unvergesslichen Erfahrung machen: Von einer Werksführung oder einer Fahrerschulung über den Besuch der MAN Markenwelt und unserer Oldtimer-Ausstellung bis hin zu dem individuellen Kennenlernen Ihres neuen MAN.

Our opening hours

MAN Customer Center, restaurant & MAN Lion’s Lounge

Monday to Friday 07:00 – 15:00
Closed on Saturday, Sunday and public holidays.
Our customer centre can also open for you at other times upon agreement.

MAN Truck Forum & MAN Merchandising Shop

The MAN Truck Forum and the MAN Shop are open at the following times:
Monday to Friday 7:00 – 18:30
Closed on Saturday, Sunday and public holidays.

MAN Branch Competence Center (BCC)

Monday to Friday 08:00 – 17:00 (and upon agreement)
Closed on Saturday, Sunday and public holidays.

How to find us

MAN Truck Forum
Dachauer Strasse 570
80995 München

You can reach the MAN Truck Forum with your own car just as easily as with public transport.

Plan route with Google Maps

Arrival with public transport

The MAN Truck Forum is opposite the MAN Truck & Bus company headquarters on Dachauer Strasse 570, 80995 München.

You can get to us from Munich’s Main Train Station with tram line 20 as far as Moosach station and from there with bus number 710 in the direction of Dachau, getting off at the Karlsfelder Strasse stop.

Alternatively, take the S1 or U2 to Feldmoching and then change to bus number 172 in the direction of Karlsfeld Post, also alighting at the Karlsfelder Strasse stop

To the MVG (M√ľnchner Verkehrsgesellschaft) travel planner

To the Deutsche Bahn travel planner


Parking plan for MAN Truck Forum Munich

The parking plan gives you an overview of the parking options at the MAN Truck Forum.

Building plan

Building plan for MAN Truck Forum Munich

At a glance: The building plan shows all areas of the MAN Truck Forum.

Your day at MAN

Check-in at the Customer Center

Your check-in at the Customer Center

Your day at MAN starts with checking in at our Customer Center when you and your accompanying persons arrive. Our team will be waiting for you in our “glass office”

where they will go through the day’s agenda with you – from your arrival to your first drive in your new truck. We will schedule the programme events and services according to your preferences and needs; of course, there will also be plenty of time to visit our restaurant, the MAN shop and more.

An MAN truck is filled up with fuel.

We will fill your new vehicle with fuel

Enjoy the first drive in your new vehicle without having to head straight to a petrol station. On request, we will fill up your new truck with the desired amount of diesel and AdBlue at market price directly at our Truck Forum. Just let our check-in team know if you wish to use our fuel service.

Attentive listeners at an MAN driver training session.

Information right from the source at MAN driver training

In a 1.5-hour training session, MAN experts present the latest vehicle technology. They will explain how you can use this technology most efficiently – from assistance systems to the all-wheel drive and our safety features. You will also learn about the many ways in which MAN can help you reduce fuel consumption and maintenance costs.

The driver training is free for you and your accompanying persons, and you will receive a certificate at the end. The training starts at 8:00 and 12:00.

Online driver training

A glance into the MAN production hall

Exclusive insights into production with a factory tour

We show you the heart of our company – our truck production. During the factory tours you will see the development of the chassis, witness the “marriage” – when the cab and the chassis are joined together in the final assembly – and experience the initial commissioning of one of our trucks. In each case, the guided tour starts at 10:00. The minimum age for participation is 10 years.

Book the factory tour now

Personal vehicle handover

Personal vehicle handover

And finally, the highlight of your special day at MAN: Personal vehicle handover in the vehicle handover hall. You get to see your MAN vehicle up close for the first time. Then, during vehicle induction, your vehicle instructor will explain all the details of your new vehicle to you. You will learn about all the different technical features and control elements. Take all the time you need to familiarise yourself with your new MAN truck. Then you will receive all relevant vehicle documents at the check-in, and you will have the opportunity to fill in a brief feedback form. At the end of this very special day you will receive all your documents and we wish you a safe and enjoyable drive.

Additional services for your individual MAN experience

Vehicle handover as a VIP event including symbolic key handover

VIP service

Collection of your new MAN is rather special. Turn it into a premium experience with our VIP service: During a gala reception, we will show your individual presentation on a large screen and beautifully set the scene for the special moment of the symbolic handover of an oversized vehicle key. On request, we are happy to present you with an individually engraved handover key.

Test drive

Do you want to thoroughly test your new vehicle immediately? Head out for a test drive with one of our experts. See for yourself how you and your new vehicle can master any situation on the road. Your MAN coach will explain all the technical possibilities and will share valuable tips and tricks for safe and efficient driving.

Provisional registration

We are also happy to help if you require provisional registration for your new vehicle – including fully-comprehensive insurance.
Please feel free to ask us in advance how we can help you.

A break to enjoy and relax

Treat yourself to a break in the Lion’s Lounge or the MAN restaurant, or browse and buy in the MAN Shop.

Break in the restaurant and shop

Lion’s Lounge

We provide everything to make your visit comfortable and enjoyable: Enjoy a break in our Lion’s Lounge while you surf the Internet or read magazines. Let your tensions melt away on one of our massage couches or take a selfie in our photo booth as a souvenir.

MAN Restaurant

In our MAN Restaurant, you and your accompanying persons are our guest on the day you collect your vehicle and we invite you to join us for breakfast, lunch or a coffee break.

MAN Shop

The MAN Shop offers you a complete collection of our MAN merchandise – from miniature collectors’ vehicles to clothing and accessories from the MAN collection. You will also find the perfect gift for little MAN fans as well as our exclusive and high-quality bikes from our MAN series and much more.

To the MAN online shop

Adventure holiday in Munich

The MAN event packages GOLD, SILVER and BRONZE make your day at MAN a truly special experience. The best thing about it: You don’t have to worry about anything – just turn up and enjoy.

Our event packages for you

Our event packages add that special something to make your vehicle collection at MAN Munich a day to remember. Turn your day at MAN into a relaxing and eventful mini break – for yourself, for you and your accompanying person/s or for the whole family. We take care of everything: from hotel and accommodation, transfers to the hotel and to the MAN Truck Forum right up to selected activities in Munich – everything you need for a perfect stay.

Bookings for our event packages are directly handled by our partner agency. Please fill in the contact form and send it to Global Event Solutions GmbH (GES). The GES team will get in touch with you to tailor the event package programme to your requirements. If you have any questions please contact +49 241 413520 .

Hotel Infinity

Event package Gold: INFINITY Hotel & Conference Resort Munich

The INFINITY Hotel & Conference Resort Munich in Unterschleißheim is the perfect place if you want to treat yourself to something special. It is the biggest hotel and conference resort in the north of Munich, with the Bavarian state capital on its doorstep, and offers convenient transport links to the city centre and the airport.


  • Overnight accommodation in a Superior double room
  • Lavish breakfast buffet
  • Your personal choice of activities from our programme

Package price for 2 adults: 250 euros
(Prices are subject to availability and do not apply during trade fairs, conferences and Oktoberfest.)

Contact us now

Hotel Leonardo

Event package Silver: Leonardo Royal Hotel Munich

The 4-star superior Leonardo Royal Hotel Munich is situated at the historic site of Munich’s first airfield in Oberwiesenfeld and welcomes you with a sophisticated blend of modern architecture and stylish interior. Right next door to the Olympiapark and just 50 m from the metro station, the Leonardo Royal Hotel Munich is the ideal base for your Munich adventure. The luxurious and well-equipped sauna and fitness centre as well as the elegant flair of the »Leo90« Lounge make your stay a relaxing experience.


  • Overnight accommodation in a Comfort double room
  • Lavish breakfast buffet
  • Your personal choice of activities from our programme

Package price for 2 adults: 230 euros
(Prices are subject to availability and do not apply during trade fairs, conferences and Oktoberfest.)

Contact us now

Hotel Schwertfirm

Event package Bronze: Hotel Schwertfirm Karlsfeld

Hotel Schwertfirm is a modern, family-run hotel in Karlsfeld, between Munich and Dachau. Located away from the hustle and bustle of the city, it offers a lot of peace and allows fast routes to Munich's city centre to the numerous sights, as well as venues in the surrounding area.


  • Overnight accommodation in an Economy Double Room
  • Lavish breakfast buffet
  • Your personal choice of activities from our programme

Package price for 2 adults: 215,00 euros
(Price are subject to availability and not apply during trade fairs, conferences and Oktoberfest.)

Contact us now

Activities programme for your vehicle collection in Munich

Your activities selection: Experience Munich individually

Our event packages offer varied and interesting activity programmes. When booking one of our MAN event packages, our partner agency GES will arrange your personal activities programme with you. Costs for activities are not included in the package price.

Select from the following offers:

  • Day ticket for city sightseeing around Munich
  • Visit to a Munich brewery
  • Trip to the Allianz Arena with the FC Bayern Erlebniswelt
  • Guided tour of Bavaria Film Studios
  • Visit to Sea Life at Olympiapark Munich

Contact us now

Want more information? This way, please!

Your contact partner

MAN Kundencenter

MAN Truck & Bus SE
Dachauer Strasse 570
D-80995 Munich, Germany

Opening hours: Mon – Fri 7:00 a.m. to 3:00 p.m.

Tel: +49 89 1580 1480

Any questions?