MAN Germany

MAN Service contracts

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At a glance

  • Planning and calculation security
    Fixed maintenance intervals ensure better protection against unforeseeable repairs.
  • Customised solutions
    MAN offers the perfect service contract for every requirement. The scope of services ensures the desired protection and can be individually adjusted at any time.
  • Maximum profitability
    Predictable service and inspection work reduces the risks of unexpectedly occurring repair costs and vehicle breakdowns.

A contract is a promise

You have our word. And our service. Security is important in any relationship, but especially those that involve business. Security means minimising risks. No matter which MAN service contract you choose, MAN has the ideal solution in its range of services to meet all your needs.

Minimising risks

In the transport sector, risks include unexpected repair costs or vehicle breakdowns. MAN Service contracts protect you from these risks and from uncertainties regarding costs, by offering you a range of services that integrates all service and inspection work and can be expanded to suit your individual needs.

Lightening your administrative workload

With MAN Service contracts, 1,300 MAN service outlets across Europe are available to provide you with professional support. MAN Service contracts also lighten your workload in regard to administration, allowing you to focus more on your core business and meaning you no longer have to worry about fluctuating maintenance and service costs. This is our promise to you.

Four contract models – guaranteeing we have one that’s right for you

Our four different contract models are geared towards you. Your requirements. Your needs. Your job. No matter which MAN service contract you choose, MAN has the ideal solution in its range of services to meet all your needs. With MAN Service contracts, you can select the specification which is right for you, guaranteeing maximum protection with minimum expense.

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ComfortOil

ComfortOil

The ComfortOil repair and maintenance contract offers you an affordable entry-level product that ensures vehicle quality thanks to optimal service and oils that are perfectly suited to your engine, axle and gearbox (including valve clearance setting). You can supplement your ComfortOil contract with an MAN driveline guarantee as well as an MAN complete vehicle guarantee.

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Comfort

Comfort

The Comfort service contract covers all service and inspection work listed in your vehicle’s maintenance record. MAN also manages the contract for you, freeing you up from organisational and administrative responsibilities. Your guarantee and goodwill rights remain of course unaffected. In addition, you can secure the Comfort contract with the uptime guarantee.

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ComfortPlus

ComfortPlus

Building on the Comfort service contract, ComfortPlus also includes an extended warranty for the driveline. If desired, an extended warranty for the entire vehicle or an uptime warranty can also be booked.

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ComfortSuper

ComfortSuper

As a repair and maintenance contract, the ComfortSuper service contract provides you not only with all service and inspection work within the scope of regular maintenance, but also all wear-and-tear repairs and complete vehicle repairs. This contract therefore provides comprehensive cover for all cost-intensive components of your vehicle that come under strain. MAN take over the management of this full-service contract on your behalf, so there’s no need to worry about the administrative side of things. For maximum safety even in the event of a breakdown, you can cover the ComfortSuper contract with the uptime guarantee.

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ComfortOil

ComfortOil

The ComfortOil repair and maintenance contract offers you an affordable entry-level product that ensures vehicle quality thanks to optimal service and oils that are perfectly suited to your engine, axle and gearbox (including valve clearance setting). You can supplement your ComfortOil contract with an MAN driveline guarantee as well as an MAN complete vehicle guarantee.

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Comfort

Comfort

The Comfort service contract covers all service and inspection work listed in your vehicle’s maintenance record. MAN also manages the contract for you, freeing you up from organisational and administrative responsibilities. Your guarantee and goodwill rights remain of course unaffected. In addition, you can secure the Comfort contract with the uptime guarantee.

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ComfortPlus

ComfortPlus

Building on the Comfort service contract, ComfortPlus also includes an extended warranty for the driveline. If desired, an extended warranty for the entire vehicle or an uptime warranty can also be booked.

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ComfortSuper

ComfortSuper

As a repair and maintenance contract, the ComfortSuper service contract provides you not only with all service and inspection work within the scope of regular maintenance, but also all wear-and-tear repairs and complete vehicle repairs. This contract therefore provides comprehensive cover for all cost-intensive components of your vehicle that come under strain. MAN take over the management of this full-service contract on your behalf, so there’s no need to worry about the administrative side of things. For maximum safety even in the event of a breakdown, you can cover the ComfortSuper contract with the uptime guarantee.

MAN Service contracts

*optional contract components

Our MAN Service contracts are designed to satisfy all needs: From the basic ComfortOil contract to the all-inclusive ComfortSuper package, it is easy to find the right contract to suit your requirements.Our service can be individually enhanced by combining it with an MAN extended warranty or the MAN uptime guarantee for maximum protection at minimum cost.
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As flexible as your requirements – optional features of MAN Service contracts

Focus on your core business. We’ll take care of the rest.

Regulatory compliance

  • Covers all routine inspections required by law to ensure that your vehicle is roadworthy
  • Includes main inspections, environmental sustainability tests and safety checks

Top-up quantities

  • Fluid and lubricant inspections and refills between maintenance checks according to your vehicle's maintenance record
  • Scope can be chosen individually

Keeping you moving at all times. Handled with ease at fixed price rates.

Tyre service

  • Replacement and fitting when minimum tread depth of tyre is reached
  • Balancing
  • Cover for pro-rata costs in the event of damage

Collection/delivery service

  • Vehicle collection and delivery service from the customer's agreed location to the MAN Service Centre for routine maintenance and wear-and-tear repairs

Every business has its own demands. We provide yours with the right solutions.

Refrigeration units

Depending on which of the MAN ServiceContracts is selected, the following services are included:

  • Maintenance work in accordance with the manufacturer’s specifications
  • Wear-and-tear repairs
  • Regulatory compliance
  • Available for all certified manufacturers

Liftgates

Depending on the type of MAN service contract selected, this includes the following services:

  • Maintenance work in accordance with the manufacturer’s specifications
  • Wear-and-tear repairs
  • Regulatory compliance

The scope of MAN repairs for driveline at a glance

  • Engines
  • Manually operated gearbox
  • Hydraulic gearbox (automatic gearbox)
  • Transfer case
  • Rear axle and front axle (only if driven)
  • Propshaft
  • MAN HydroDrive (only for trucks)

And for even more safety, there is the Driveline Extension Package, which additionally covers the starter, alternator, air compressor and exhaust gas aftertreatment components.

Your benefits at a glance

Optimum planning and costing certainty through a service contract and fixed service intervals to provide better protection against unforeseen repairs – even as your vehicle ages.

High reliability and good resale value with best possible vehicle condition due to proper maintenance and repairs.

Save costs and ensure consistent use through preventive repairs at standard workshop visits.

Reduce risk of breakdowns and lower fuel consumption using perfectly tuned vehicle technology with MAN trained workshop staff.

“One-stop shopping” saves time and effort – invoice control, warranty and goodwill requests are handled at a single point of contact.

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