MAN Engines

Data protection

1. General information

a) Introduction

The protection of your privacy rights in the processing of personal data is an important concern to MAN Truck & Bus SE. We process personal data which are collected when our website is visited in accordance with the statutory provisions of the country in which the body responsible for processing the data has its legal domicile.

In addition, MAN Group companies have committed themselves to comprehensive and uniform protection of personal data through a binding Group policy. This ensures a worldwide level of protection within the MAN Group that is comparable to that in Germany and the European Union.

Furthermore, our employees are bound by us to maintain secrecy and to protect personal data entrusted to us.

b) Responsible body and contact

The responsible body in terms of data protection law for your data is the MAN Group company that operates the website you are visiting.

For general and data protection-related questions, please contact the responsible contact listed in the “Contact” section or the imprint. Alternatively, you can contact the Group Data Protection Department who will pass your request on to the responsible persons.

2. Information about this website

With this data privacy notice, we notify you how we collect, process and use which kind of personal data when you visit this website.

In this context, “personal data” shall mean any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

The purpose of this and other websites is to provide you with information on selected companies of the MAN Group.

The following information shall not apply to companies that MAN neither owns nor controls and shall also not apply to persons that MAN does not employ or instruct.

3. Collection of general information and anonymous usage data

When you visit our website, information of a general nature is automatically collected. This information includes the type of web browser used, the operating system used, the domain name of your internet service provider, the website you are visiting with us, as well as technical information about the visit (https/http method, https/http version, https/http status code, length of data transmitted) and the like. This is exclusively information that does not allow any conclusions to be drawn about your person. Moreover, this data is also generated when accessing any other website on the Internet. Therefore, this is not a specific function of this website.

Information of this kind is only collected anonymously and statistically evaluated by us. The better we understand your needs, the faster you will find the information you are looking for on our websites.

4. Collection and processing of personal data

a) Easy navigation on the website

When you visit our website, our web servers store your IP address from which the access is made as well as date and time of the visit by default.

b) Use of web applications

When using our web applications, information that is necessary for the effective use of this application may also be stored.

c) Registration via online forms

Further personal data is only collected if you voluntarily provide it to us and only insofar as this is necessary for the respective purpose (e.g. in the context of a registration, a subscription, a survey or a promotional competition).

c) Use of cookies

A cookie is a small data file that is stored on your device and contains data such as your personal page settings and login information. This data file is generated by the web server that you used to establish a connection via your web browser and is sent to you. In general, we use cookies to analyse interest in our web pages and to make them more user-friendly. In principle, you can access our web pages without cookies. However, if you want to use our pages fully and smoothly, you should accept the cookies that enable certain functions to be used or make the use of our website more user-friendly. MAN uses cookies to make its offers more user-friendly, more effective and more secure. Our cookies do not contain any person-specific information.

By using our web pages, you agree to the use of cookies provided that you have enabled cookies in your browser settings. Most browsers are set to accept all cookies by default. However, you have the option of setting your browser such that cookies are displayed before being stored, only certain cookies are accepted or rejected, or cookies are rejected in general.

Please note that changes to settings only ever affect that particular browser. If you use different browsers or change device, you will have to adjust the settings again. In addition, you can delete cookies from your storage medium at any time. Please refer to the Help section of your web browser for information about cookie settings, changing the settings and deleting cookies.

Below is a list showing the most common types of cookies and their intended use.

Session Cookies

While you are using a website, a session cookie is temporarily stored in your computer’s memory; this is effected via a session ID being stored so that you do not have to log in again every time you change page for example. Session cookies are deleted when you log off or expire as soon as your session ends automatically.

Permanent or persistent cookies

A permanent or persistent cookie stores a file on your computer for a fixed period of time until its expiration date. Using these cookies, websites remember your information and settings on your next visit. This makes access to the websites faster and more user-friendly, for example because you do not have to configure your language setting for our portal again. When the expiration date is reached, the cookie is deleted automatically when you visit the website that generated it.

First-party cookies

These are placed by the website itself (same domain as in the browser address bar) and can only be read by that particular website. These cookies are usually used to store information (for example, your settings) that will be used on your next visit to the website.

Third-party cookies

Third-party cookies originate from parties other than the website operator. They can be used to collect information for advertising, user-defined content and web statistics, for example.

e) Google Analytics - data processing by Google

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. These are first-party cookies (the Google Analytics cookie) and third-party cookies (the DoubleClick cookie). The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage, especially Google Display Advertising (e.g. remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager integration and Google Analytics Demographics and Interest Reporting). Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google may use your data for profile-building purposes and merge information with other data from sources such as Google Accounts.

By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. We would like to inform you that our website uses Google Analytics with the extension "anonymizeIp()" in order to improve data protection. IP addresses are therefore only recorded and processed in abbreviated form. This means that it is not possible to make a direct link to any individual when analysing the use of our website. You can reject the use of the Google Analytics cookies via an add-on in your browser. This means that you can exercise your right to object to the data collection, processing and use by Google Analytics with effect for the future. In order to do this, you can install the deactivation add-on for browsers from Google Analytics. This will prevent Google Analytics from saving information about your website use.

Further information and notes on downloading and installing this deactivation add-on can be found at https://tools.google.com/dlpage/gaoptout

Alternatively, and in addition for users with mobile devices, you can use the opt out cookie. If you use this link, a cookie is set and you are no longer covered by Google Analytics. Click here to be exempted from the data collection by Google Analytics.

You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings: https://www.google.de/settings/ads .

f) Google Doubleclick

DoubleClick by Google is a service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (‘Google’). DoubleClick by Google uses cookies to show you advertisements that are relevant to you. As part of this process, your browser is assigned a pseudonymous identification number (ID) in order to check which advertisements have appeared in your browser and which advertisements have been accessed. The cookies do not contain any person-specific information. The use of these DoubleClick cookies only enables Google and its partner websites to place advertisements based on previous visits to our website or others elsewhere online. The information created by the cookies is transmitted to a Google server in the USA for analysis and stored there. Google only transfers data to third parties where required by law or within the context of contract data processing. Under no circumstances will Google use your data in conjunction with other data collected by Google.

By using our websites, you consent to the processing of data about you by Google and the manner and the purposes of data processing set out above. You can prevent cookies being stored using a corresponding setting in your browser software; however, we would like to advise you that you may not be able to use all of our website’s functions to their full extent in this case. You can also prevent Google from collecting and processing the data generated by the cookies and related to your website usage by downloading and installing the browser plug-in available via the following link under the item ‘DoubleClick deactivation extension’. Alternatively, you can deactivate the DoubleClick cookies on the Digital Advertising Alliance page via the following link .

g) Google reCaptcha

For security purposes, this site uses reCaptcha, a service provided by Google Inc.,1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (Google). This service determines whether an online form is filled in by a human or abusively by automated machine processing. In the process, your previously shortened IP address and possibly other data required for the service are transmitted to Google. Only in exceptional cases will the full IP address be transferred to a Google Server in the USA and shortened there. The IP address transferred from your browser within reCaptcha will not be combined with other Google data. For more information on Google’s privacy policy, please visit: https://www.google.com/intl/de/policies/privacy/

h) Integration of social media plug-ins (Facebook)

Plug-ins are computer programmes that are integrated into another software product, such as a website, and thus extend its functionality. Almost all plug-ins currently on the market are developments of social media operators. The basic functionality of these networks is to offer users a mostly free interaction and communication platform.

However, the integration of social media plug-ins leads to the fact that with the mere call-up of the integrating page – without a plug-in already being clicked on – you are simultaneously recorded by these services with your IP address and other movement data (usually date, time, URL address and browser). This happens for registered users of the respective service as well as for website visitors who are not registered with an account with the service concerned – thus accepting the corresponding terms of use with the mere call-up. Social media plug-ins also generally use cookies (see section d) to identify website visitors. These cookies are stored on your local computer by the website you visit and are retrieved when you return to the site. The ID of these cookies is transmitted to the servers of the respective service. The user is not asked each time when visiting a website with the corresponding plug-in – even without him actively using the plug-in. By linking the individual cookie ID with the websites accessed in the past, it is possible to monitor surfing behaviour (profiling). By collecting the above-mentioned movement data, it could, for example, be determined how long the user belonging to the cookie has visited which website. In this way, social media services could log your activities on the internet.

To prevent this and better protect your privacy, our website uses the 2-click method, an initiative of heise.de (you can also find more information there). Our website only embeds deactivated buttons that do not yet establish contact with the services belonging to the social plug-ins and thus do not pass on any data when our website is called up.

The button will only be activated if you click on it and agree to communicate with Facebook. With a second click, content can then be shared immediately. If you are already logged in to one of the social networks whose social plug-in you want to use, Facebook will do so without another window being opened.

If you decide to activate and use a social plug-in, please enquire beforehand with the respective provider about their handling of your data and their privacy policy ( https://www.facebook.com/about/privacy/ ).

Note: The activation of the buttons only applies to the page accessed and the service selected.

You can also activate the consent buttons permanently under Settings (click on the gearwheel icon). Simply tick the appropriate box(es) to activate your social networks. You can, of course, undo this automation at any time using the gearwheel icon.

Below you will find a brief description of the social media plug-ins integrated on our site.

Facebook

Facebook is a social network owned by Facebook Ireland Limited (Hanover Reach, 5-7 Hanover Quay, Dublin 2 Ireland). We have integrated various Facebook functions on our website (e.g. “Like”, “Share”). Facebook functions are marked with the Facebook logo. Depending on the type of function, other functions may be added (e.g. “Like”, “Recommend”). With the “Like” button you can tell your Facebook friends and other Facebook users which articles you like or recommend. If you as a Facebook user have added the “Recommendations Bar” in Facebook to your Facebook applications, you automatically publish your reading activity on Facebook in your Newsfeed and Timeline/Chronicle as soon as the “Recommendations Bar” opens up in our website. On Facebook, the persons (to whom you have given the rights to do so when installing the application) will then find out which article you are currently reading or which content you are using on our website. You can remove the individual entries and the application itself from Facebook at any time. In addition, the user’s Facebook “Likes” are synchronised with the posts and articles on our site, provided the user is logged in to our website via Facebook. By integrating the Facebook button on our site, your browser or application establishes a direct connection with the Facebook servers and loads the button to the respective Facebook function from there. As already mentioned at the beginning, the information that the corresponding website has been accessed or a certain service has been used – amongst others – is transmitted to Facebook. If you actively use a Facebook function yourself, e.g. click on the “Like” button, it is possible that Facebook will process further data, including personal data. For example, Facebook may set a cookie that allows Facebook to recognise that you have already used the “Like” button in the past on other websites that have also integrated Facebook buttons. If you are logged in to Facebook as a Facebook user at the same time, it is also possible to assign a page view to your profile on Facebook. If you click on embedded Facebook buttons and then log in to Facebook (or are already logged in), the liked or recommended information on Facebook, for example, can be published in short form in your profile and your chronicle/timeline. Facebook may thus collect and store further usage data. This can create user profiles on Facebook that go beyond what you yourself disclose on Facebook. If you have not yet deactivated the embedded social plug-ins and still do not want Facebook to be able to assign your visit to our site to your Facebook user account, please log out of your Facebook user account before visiting our site. You can find out which data Facebook collects for its own purposes in detail in Facebook’s privacy policy; there, you will also find further information on data collection and processing by Facebook and on your respective rights. The Facebook privacy policy is available at https://www.facebook.com/about/privacy/update .

i) Use of the GeoLite2 and GeoIP2 databases for geolocation

This website uses the GeoLite2 or GeoIP2 database, which is provided by the supplier MaxMind Inc. and is hosted by MAN or third-party providers. In the GeoLite2 or GeoIP2 database, approximate position or geolocation data is assigned to the IP addresses used based on their country of origin. In order to improve search results, provide you with more relevant information and to preset certain personalised website configurations which will make your visit to our website more pleasant (e.g. language settings), your IP address will be used to ascertain your country of origin via the GeoLite2 or GeoIP2 database. No personal data will be passed to third parties as part of this process.

j) Video embedding

Vimeo

For embedding and streaming of videos on our website we either use the provider Vimeo or its subsidiary Livestream. Vimeo is operated by Vimeo, LLC with headquarters at 555 West 18th Street, New York, New York 10011.

If you call up a page on our website on which a video is embedded via a Vimeo plugin, your browser establishes a connection to the Vimeo servers. This transmits information on which pages you have visited to Vimeo. If you are logged in to Vimeo when you visit our website, Vimeo will also assign this information directly to your personal user account. Interactions with the plugin, for example clicking the start button, are also assigned to your Vimeo account. To prevent this allocation, you must log out of your Vimeo account before using our website.

For privacy policy and further information on data processing by Vimeo, please visit https://vimeo.com/privacy

The loading of Vimeo can be prevented via the browser settings. For detailed information on the procedure, please refer to the instructions of your browser manufacturer.

k) Facebook Pixel / Custom Audiences

Our website uses the re-marketing function “Facebook Custom Audience”, a tool from Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA, “Facebook”). The purpose of “Facebook Custom Audience” is to reach Facebook users who have previously visited the MAN website in order to provide them with relevant information about our products and services, and to potentially identify new people similar to those visiting our website. This may lead to you being presented MAN marketing material on Facebook after visiting the man.eu website. A Facebook pixel has been implemented on our website for this purpose. When visiting our website, the Facebook pixel collects information and passes it on to a third-party Facebook cookie on your computer, which is used to connect to the Facebook servers. This means that technically there is no direct connection between the Facebook pixel on the MAN website and Facebook. However, the collected data is indirectly passed on to Facebook by the Facebook cookie on your computer. Facebook and MAN are responsible for the processing of this data. The so-called third-party Facebook cookie installed on your computer is not visible to MAN, nor can they alter it.

TECHNICAL HTTP HEADER DATA. Information on the web browser, site storage location, document, URL reference, user agent of the web browser and IP address (which can only be analysed on a general national level in Germany according to the information provided by Facebook).

PIXEL-SPECIFIC DATA. Pixel ID and Facebook cookie data as well as information about which pages you have visited is collected. Furthermore, the data contains information on performed actions, such as a test drive/offer request, information request or a model-specific configuration.

PROCESSING OF COLLECTED DATA Facebook assigns the aforementioned collected data to your personal Facebook user account. MAN does not store or process this data. Recognition is possible for Facebook (but not for MAN) across sites and possibly also across different devices, provided that Facebook can assign different devices to you, for example. For MAN, this makes you only indirectly identifiable, meaning that you as a Facebook user may be contacted anonymously on Facebook. This association is predominantly made possible by the Facebook cookie. According to Facebook, the information sent to Facebook by the Facebook pixel is currently stored for 180 days and then encrypted and anonymised. MAN does not have any influence on this process. Further information about collection, processing and use of your data by Facebook can be found at: https://de-de.facebook.com/business/help/449542958510885/?helpref=hc_fnav and https://www.facebook.com/about/privacy/ We take no responsibility for the information provided by Facebook.

Placed by: Facebook Inc.

On the following pages, you will find instructions on how to remove Facebook cookies from your computer: https://www.facebook.com/policies/cookies/

Link to the Facebook privacy policy: https://www.facebook.com/policies/cookies/

5. Earmarking of personal data use

Your personal data will only be used for the purpose for which you have entrusted these data to us.

6. Legal basis of data processing

The legal basis for the use and storage of your personal data is your consent in accordance with Art. 7 of the EU Data Protection Regulation (EU-DSGVO) as well as in accordance with § 13 Para. 2 of the German Telemedia Act (TMG). We process your inventory and usage data on the basis of and in accordance with the requirements of §§ 14 and 15 TMG, which constitute a legal obligation within the meaning of Art. 6 (1) lit. c EU-DSGVO, to which we are subject as website operators.

7. Disclosure of personal data

By using the features presented, entities located in third countries outside the European Economic Area (EEA) may also be able to view your data. In these countries, there may be an insufficient level of data protection due to the lack of an adequacy decision by the EU Commission and the absence of further appropriate safeguards to protect your personal data.

The transfer of your data to these third countries takes place on the basis of your consent in accordance with Art. 7 EU-DSGVO and § 13 para. 2 TMG, or on the basis of the exceptional circumstances of Art. 49 para. 1 EU-DSGVO, which come into effect through the activation of the corresponding function.

Your data can also be viewed by affiliated companies of MAN and VW Group as well as external service providers who provide and technically operate this website and the related systems. Data protection agreements have been concluded with these companies to ensure a high level of data protection.

Such data will only be passed on to government/state institutions and authorities within the framework of mandatory national legal provisions.

8. Data storage and deletion

The data related to your visit to our website (see points 1 and 2 a) is stored for two years, calculated from the time you open the website.

Other personal data is stored until you unsubscribe or inform us that you no longer wish to use the respective function.

Beyond this, data is only stored if there are legal or contractual obligations to retain data.

9. Your rights

In addition to the right of information about the data concerning you and correction of your data, you also have the right to deletion and blocking of your data as well as the right to object to the processing of your data - insofar as this does not conflict with any legal regulations. Furthermore, you have the right of data portability.

As we collect and process your personal data on the basis of your consent, you also have the right to revoke the consent you have given. Your revocation does not affect the lawfulness of the data processing carried out on the basis of the prior consent until revocation.

Where necessary, we will need to verify your identity before we can process your applications.

If, in spite of our best endeavours to ensure the correctness and actuality of the data, incorrect information is stored, we will correct this information after receiving appropriate instruction to do so.

In the event of complaints, there is the possibility of contacting a data protection supervisory authority.

10. Security

MAN uses technical and organisational security measures to protect your data so as to prevent accidental or deliberate tampering, loss, destruction or access by unauthorised persons. Our security measures, such as data encryption for example, are regularly improved in line with technological developments.

11. Links to websites of other providers

Our website may contain links to websites of other providers. MAN satisfied itself at the time of establishing the link that the directly linked pages were free of illegal content. MAN however has no influence whatsoever on the content of the linked pages and is unable to monitor these pages on a regular basis. MAN therefore cannot be held liable for the content of the linked pages which have been changed since the creation of the link. This declaration concerning data privacy protection does not apply to the linked websites of other providers.

12. Reservation

In order to keep apace with the continuous development of the internet, MAN shall be able at any time to adapt this declaration concerning data privacy protection while adhering to the provisions of data privacy protection legislation.

February 2022. V7.

Contact

MAN Engines
MAN Truck & Bus

Vogelweiherstr. 33
90441 Nürnberg
Deutschland


Contact the data protection team, exercise of data subject rights