MAN UK
No matter where you are, with the MAN uptime guarantee, you can rely on us to make sure your vehicle is ready to go.
The following table gives you an overview of the availability and scope of services provided under various conditions.
| Service | Service limit | Condition | Further criteria |
| On-site breakdown support | Small parts up to EUR 50.00 |
- | |
| Towing service | To the nearest MAN service outlet | - | |
| Replacement vehicle | EUR 90.00 per day |
Max. 3 days | Not in combination with additional mobility services |
| Breakdown compensation | EUR 60.00 per day |
Max. 3 days | In the event that no Replacement vehicle is available, not in combination with additional mobility services |
| Hotel accommodation | EUR 120.00 per night, per person |
Max. 3 days, Breakdown location is at least 50 km away from the home address of the customer |
Not in combination with replacement vehicle, breakdown compensation, Train/flight |
| Taxi/ public short-haul transport |
EUR 50.00 | Not in combination with replacement vehicle, Breakdown compensation |
|
| Train/flight | EUR 500.00 | Breakdown location is at least 50 km away from the home address of the customer |
Not in combination with replacement vehicle, breakdown compensation, Hotel accommodation |
| Vehicle collection service |
Max. 50 km away from MAN service outlet | Not in combination with replacement vehicle, Breakdown compensation |
The following table gives you an overview of the availability and scope of services provided under various conditions.
| Service | Service limit | Condition | Further criteria |
| On-site breakdown support |
Small parts up to 50 EUR |
Breakdown due to a technical fault |
Service costs without time limitation |
| Towing to nearest MAN service outlet |
without value limitation | On-site repair not possible |
|
| Replacement vehicle | up to EUR 180 per day (TGM, TGX/S) up to EUR 130 per day (TGL) |
Repairs cannot be completed on the day of the breakdown max. 14 days |
not in combination with compensation |
| Compensation | EUR 180 per day (TGM, TGX/S) EUR 130 per day (TGL) |
Repairs cannot be completed on the day of the breakdown max. 14 days |
in the event that no replacement vehicle is available not in combination with replacement vehicle |
With the uptime guarantee for your used truck, nothing will stop you in your tracks.
The following table gives you an overview of the availability and scope of services provided under various conditions.
| Service | Service limit | Condition | Further criteria |
| On-site breakdown support | Small parts up to 50 EUR |
Breakdown due to a technical fault |
Service costs without time limitation |
| Towing to nearest MAN service outlet |
without value limitation | On-site repair not possible |
|
| Compensation | EUR 600 per day (2-axle) EUR 700 per day (3-axle) 1,000 EUR per day (NEOPLAN Skyliner) |
Repairs cannot be completed on the day of the breakdown max. 3 days |
Note: the provisions of the uptime guarantee are not the same for all countries.
* Depending on vehicle and country
Would you like to know more about the MAN uptime guarantee for your MAN vehicle? All the details are provided in our information material.
There is never a good time for a vehicle to break down. But if something does go wrong, we’re only a call away – 24 hours a day, 365 days a year.
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This website uses third-party content. In order to use the website and its full range of offers, please consent to the collection and processing of your personal data by the relevant third-party providers. To do so, please click on the red “Accept” button.
Further information can be found on our Data Protection & Cookies page.